Information Sheet
Dear Patient
We welcome you to our practice and thank you for filling in the questions in the questionnaire in the presence of the officiating doctor. We would also like to inform you in this way that if you experience any difficulties during the treatment, please contact a doctor immediately and that between the 8 th and 10 th treatment (or thereafter), a control check-up will be carried out.
Important information: For your own safety, please read this before the first treatment!
- Throughout the therapy series, mention:
- Whether a pacemaker has been installed
- An infiltration treatment is being carried out
- Epileptic fits have occurred
- Metal parts have been implanted
- Allergies such as itching or rashes or other changes of the skin have occurred
- A clotting prevention medication as been prescribed
- An operation or stay in hospital has taken place
- A phase of increased blood pressure or a newly discovered diabetes has occurred
- Whether you have suffered from pains in the chest or shortness of breath
- Whether you have had a heart attack, stoke, or thrombosis.
- Please also mention particularly:
- Any worsening of an existing chronic illness
- The beginning of pregnancy
- The occurrence of a feverish illness of the air passages or breathing organs
- The occurrence of any diarrhoea illness
- The knowledge of any infectious disease such as HIV, Hepatitis, Tuberculosis, MRSA.
- The occurrence of events such as rashes, pains, swellings, etc.
- For information: If you feel the electro-therapy at different points of the body ( e.g. both knees) in different strengths, then this is medically safe.
- Please note that due to the influence of some of the treatments on the date of ovulation (displacement of the menstruation cycle), women in childbirth years who practice contraception according to the temperature method (Knaus-Ogino) because of the danger of unwanted childbirth, must use a different method of contraception up to the first menstruation after the last treatment.
- Please do not come for treatment if you do not feel well on the day it is due to take place, e.g. shortness of breath, heart-circulation complaints, dizziness, fever, diarrhoea, etc. whereas in this case we recommend contacting your house doctor depending on the severity of your illness, or contacting the emergency services in cases of acute distress. In this case, naturally a cancellation shortly before the date of the treatment or afterwards is possible. You will be given a replacement date.
- Physical therapy is also not indicated after the consumption of alcohol.
- In order to avoid long waiting times, we have arranged exact times for your treatment in our practice. This system only works properly if you arrange to be present approximately 10 minutes before the time of your treatment. The order of the treatment is not determined by the time of your arrival but by the availability of the apparatus and cabins. Then, after the necessary work of preparation, the therapy will usually be started punctually.
- If, for any reason, you cannot make your appointment ontime, we request that you inform us as soon as possible of the cancellation.
Without your contacting us, we will assume that you will also not come for the following treatments and will therefore cancel all the other times, which would then have to be re-arranged.
In the case that you interrupt your therapy for any reason for more than 14 days a new check-up by me is required.
- For your convenience we have arranged that you will receive all your therapies in the same cabin and not have to leave the cabin every time to wait for the next therapy. Thus, for organizatory reasons short waiting periods may occur between individual treatments. However, we make every effort to complete your treatment in a three-quarter to one hour time periodin total.
- As a patient, please do not contact us via our E-mail address. This is used only for communication on non-medical matters therefore fast reaction and the necessary data protection is not guaranteed.
- For reasons of hygiene we request that you bring a linen sheet and a towel (for packing applications a linen sheet and a bath towel) for the treatment. Please place the linen cloth in the cabin on the treatment table.
- If the music disturbs you during treatment, please tell your therapist. He will see to it that the music is switched off.
- Very important!
We wish for all patients to have 100% treatments everytime without the influence of possible gratuities. Therefore we have placed gratuity receptacles with the names of the therapists in the stairwell. We urgently request that no gratuities are handed directly to the therapists or are left in the cabins. Our employees are strictly prohibited from accepting them.
- Our special request to you:
Please help us in our efforts to constantly improve the quality of our services.
We therefore request that you immediately inform our staff at reception of any problems with the treatment or of complaints of an organizational nature.
In order to identify malfunctions that will certainly occur also by us we ask that you fill in the evaluation forms at reception (personalized or anonymous) and to place them in the post box in the doctor's waiting room next to the WC. Every evaluation form will be studied by me personally. If necessary, I will make contact with you.
Please make an appointment with your doctor to inform him for any new X-ray, MR (magnetic resonance), laboratory or other results.
Our team thanks you for your understanding and your coperation and wishes you every success in your treatment.
Dr. Friedrich Hartl